When will my order be shipped?
99% of orders will ship the same or next business day.
How fast is shipping?
Orders will typically arrive two business days after being shipped. Most orders are shipped with UPS 2nd-Day Air delivery service if this is the fastest option. Some orders are shipped via USPS if USPS provides a faster expected delivery (NYC-area or Saturday deliveries) or UPS does not recognize the shipping address (P.O. boxes and some apartment buildings).
Will you help with the reconstitution process or advise on research uses?
No! Questions/requests along these lines may result in a denial of service. Please review the Research Use Policy.
I’ve ordered but I can’t find the confirmation email.
Please check your email spam folder. Order confirmations, shipping/tracking notifications, and delivery notifications are sent to the email used during checkout. If you still cannot find the confirmation, please email our support at support@nycpeptidelabs.com.